Duress and Mass Notification for Diagnostic Imaging Centers
Imaging technologists work alone with patients behind closed doors. Lynx turns your existing imaging workstations into discreet duress activation points, so staff can call for help without leaving the patient or reaching for a separate device.
Let’s see if Lynx is a Good Fit For You
Get started with a free demo. Contact us to schedule a time to discuss your facility’s specific needs and learn how Lynx can enhance your existing security infrastructure.
Core Safety Challenges
Diagnostic imaging centers create some unique isolation risks that traditional security systems aren’t designed to solve.
Technologists working alone with patients in closed, radiation-shielded imaging suites
MRI, CT, and X-ray rooms designed to block interruption — limiting both visibility and access to help
Claustrophobic panic triggered by enclosed scanner environments
Adverse or allergic reactions to contrast media requiring immediate response
Anxiety-driven aggression from patients in pain, fear, or confusion
Need for silent, discreet alerting that won’t escalate an already volatile situation
Staff unable to step away from a distressed patient to call for help
Limited line-of-sight from nursing stations or front desk into imaging suites
How Lynx Works in Diagnostic Imaging Facilities
Lynx transforms the imaging workstations your technologists already use into duress activation points. A configurable key combination (F9-F11 by default) triggers an alert from any workstation on your network, whether the computer is logged on, logged off, or locked.
When a technologist activates duress, Lynx identifies the specific imaging suite and pushes location-specific alerts to security, dispatch, and designated responders. No guessing which room needs help. No delays while someone relays a location over the phone.
Every Lynx device on the network is supervised and automatically tested, generating audit trails that document system readiness. Your security team knows the duress system works before an incident occurs, not after one fails.
Better Security for Imaging Environments
- Discreet Activation: Keyboard-based duress from imaging workstations. No visible panic buttons for patients to see or tamper with.
- Location-Specific Alerts: Responders see exactly which imaging suite triggered the alert: MRI Room 2, CT Bay 3, X-ray Suite A.
- Works Logged On, Off, or Locked: Duress activation functions regardless of workstation login state. Always available, even during shift changes.
- Supervised and Tested: Automated device health monitoring with scheduled testing and audit trails for compliance documentation.
- Multi-Channel Notification: Alerts reach security desktops, mobile devices, PA systems, and two-way radios simultaneously.
- No New Infrastructure: Deploys on your existing network. No new cabling to imaging suites, no proprietary hardware at every workstation.
Emergency Events Addressed by Lynx
Integration with Existing Systems
Lynx connects to your existing security infrastructure through open REST JSON API protocols, adding a duress layer without replacing what you already have.
In a diagnostic imaging center, a technologist triggering duress in MRI Suite 2 can automatically prompt your video management system to pull up the corresponding camera feed, notify access control to lock or unlock relevant doors, and push alerts to security desktops with the exact room location and live video.
Integration partners include Axis, Genetec, Software House, HALO, Identiv, AlertMedia, RapidSOS, and Inovonics.
Support & Implementation
Our experienced Lynx technical support team provides end-to-end implementation services, working closely with your organization to ensure seamless deployment, smooth integration with existing security systems, and thorough training to empower your team to maximize system capabilities.
All engineering, manufacturing, and support happens in-house at our Richardson, Texas headquarters. When you call for technical support, you reach the team that built the system.
End-User Training
We offer regularly scheduled online webinar training sessions designed to empower our end-users to master the Lynx application. User training explores all features of Lynx mass notification and duress services so that end-users learn to manage critical communications and personal safety alerts with confidence.
Testimonials From Healthcare Clients Using Lynx
“We use Lynx at all of our locations several different ways. Our primary use is for duress to call for outside help. We use to send messages to designated locations inside some of our larger buildings. Example is a missing child or a medical emergency. We also integrate with Ccure and use Lynx to unlock doors on the building.”
John Bolin
Nemours Children’s Health System
“For the past 12 years, we have installed the Lynx Duress System into 10 of our hospitals, 5 freestanding community clinics and 2 outpatient behavioral health centers. The flexibility and expandability of the Lynx System, coupled with outstanding tech support from our local integrator, has made the Lynx system a valuable asset within our Network.”
Alan Lynch, CHPA, CHSP, HEM
Network Director-Safety & Security
St. Luke’s University Health Network
“Lynx has created a safer environment for our staff and patients due to their easy to use, scalable, integrative panic button and alerting ecosystem. Our utilization and deployment will continue to expand and grow for years to come.”
Kevin McGinty
Middlesex Hospital
“Lynx is by far the best and most economical facility-wide alert System. We have been using Lynx in our Health System for over 15 years. Customer support is second to none.”
Marvin White
Yale NewHaven Health
