Security Assistance Notifications for Healthcare Facilities
Lynx provides a comprehensive mass notification solution for quickly notifying security personnel and activating facility-wide response protocols when confronted with a combative individual or other potentially violent scenario.
Quickly Alert Security Teams for an Emergency Response
Incidents of aggressive or combative behavior pose significant risks to the safety of healthcare staff, patients, and visitors. Rapidly alerting security personnel and coordinating a swift, organized response is crucial for de-escalating dangerous situations and preventing harm.
Emergency Situations Requiring Security Assistance May Include:
- Physical injury to staff, patients, or visitors
- Emotional trauma and stress for those involved
- Disruption of care delivery and facility operations
- Property damage and increased security costs
- Potential legal liability for inadequate response
- Negative impact on staff morale and retention
- Reputation harm to the healthcare facility
See How Lynx Can Help
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How Does Lynx Enable Rapid Response for Security Assistance?
Our system enables staff to discreetly trigger alerts from any workstation, mobile device, or dedicated panic button.
Security personnel receive instant notifications with precise location information, allowing for rapid intervention. Alerts can be configured to automatically notify law enforcement for high-risk scenarios or when security staff is not immediately available.
Key Capabilities of Lynx for Managing Aggressive Behavior:
- Silent panic alarms to avoid escalating confrontations
- Instant notifications for security staff with location data
- Option for discreet or overt alert notifications
- Activation of facility lockdown protocols
- Automated escalation to law enforcement
- Targeted alerts to de-escalation teams
- Integration with access control and video surveillance systems
Coordination with Security Personnel and Systems
Lynx seamlessly integrates with existing security systems and personnel communication devices, providing a cohesive platform for responding to combative person incidents. Alerts can be automatically routed to on-site security staff, off-site monitoring centers, or directly to individual responders.
The system facilitates real-time coordination between frontline staff, security teams, and outside agencies. Responders receive continuous updates through secure communication channels, enabling a coordinated approach to de-escalation and threat neutralization.
Enhancing Situational Awareness and Response Effectiveness
By linking alerts with video surveillance feeds and access control systems, Lynx provides responding personnel with critical real-time intelligence. Security staff can quickly assess the situation, identify potential weapons, and track the movement of combative individuals.
Lynx’s integration with building systems also allows for automated activation of lockdown protocols, securing sensitive areas and protecting building occupants. The system’s flexibility ensures each facility can tailor response procedures to their unique security needs and staffing models.
Incident Reporting and Compliance
Healthcare facilities must maintain detailed records of all security incidents for regulatory compliance, risk management, and continuous improvement of emergency response procedures. Lynx automatically generates comprehensive reports for each alarm, including alert activation time, notification delivery timelines, and successful alarm notification delivery time.
These incident reports help facilities demonstrate compliance with workplace violence prevention regulations and OSHA requirements. Detailed analytics enable identification of trends, high-risk areas, and opportunities for enhanced staff training or security measures.
Comprehensive Training & Support for System Deployment
Effective implementation of a combative person response system requires close collaboration between clinical, security, and IT stakeholders. Our experienced deployment team works with your facility to develop tailored notification workflows, create alert templates, and integrate Lynx with your existing security infrastructure.
Hands-on training is provided for all system users, ensuring staff can confidently activate alerts and follow response protocols. Regular drills help identify improvement opportunities and maintain a high level of organizational readiness.
Ongoing support from our technical team includes system optimization, software updates, and assistance with post-incident reviews. With Lynx, healthcare facilities are well-equipped to quickly respond to combative person incidents, mitigate risks, and maintain a safe environment for all occupants.
Testimonials From Healthcare Clients Using Lynx
“We use Lynx at all of our locations several different ways. Our primary use is for duress to call for outside help. We use to send messages to designated locations inside some of our larger buildings. Example is a missing child or a medical emergency. We also integrate with Ccure and use Lynx to unlock doors on the building.”
John Bolin
Nemours Children’s Health System
“For the past 12 years, we have installed the Lynx Duress System into 10 of our hospitals, 5 freestanding community clinics and 2 outpatient behavioral health centers. The flexibility and expandability of the Lynx System, coupled with outstanding tech support from our local integrator, has made the Lynx system a valuable asset within our Network.”
Alan Lynch, CHPA, CHSP, HEM
Network Director-Safety & Security
St. Luke’s University Health Network
“Lynx has created a safer environment for our staff and patients due to their easy to use, scalable, integrative panic button and alerting ecosystem. Our utilization and deployment will continue to expand and grow for years to come.”
Kevin McGinty
Middlesex Hospital
“Lynx is by far the best and most economical facility-wide alert System. We have been using Lynx in our Health System for over 15 years. Customer support is second to none.”
Marvin White
Yale NewHaven Health
